RE: First Service (HELP!!)
No, I did argue it myself as I have an 'undated' document saying exactly the same thing. But 4+ only ran from March '12 so if, like me, you got a 'pre-launch' '61' vehicle [Fluence was officially launched March '12 in UK] then yes there is a charge (another cash saving for those who managed to get a '12 - so much for being an early entrant!!).
But you should question that charge. I paid £88, which, though not itemised, I believe consisted of a half hour inspection and a charge for replacement of the battery filter (scheduled every 2 years - though I have only heard it run twice so I imagine it was as clean as a new one). £150 is the standard Renault service charge, and therefore is not the one for EVs. In fact, I only pay £125 for my Espace III, which I have on a monthly plan payment and includes MoT.
There are a number of recalls to do to. Brake ECU and pump (they did not have my pump in, so it is still a further job to do), and HVAC wiring. Make sure they are aware/has been done.
Empty the boot and take out any child seats when you take the car, as this is needed for access to the battery.