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-   -   Better Place time adjust (https://www.renaultzeforum.com/forums/12-renault-fluence-z-e-general-discussion/478-better-place-time-adjust.html)

11-06-2014 01:26 AM

Better Place time adjust
 
Hello to all, I am coming from Austria. My son and me are still driving a Better Place Fluence that we have bought in the Netherlands. So We have the problem that we can't adjust the time. Is there anyone who can help us? Greetings and thanks in advance.
Andreas

Buzby 11-07-2014 03:58 PM

RE: Better Place time adjust
 
The time? On the dash? (Screen). It is in System Settings, on the last page 'clock set'.

11-07-2014 06:30 PM

RE: Better Place time adjust
 
Quote:

Originally Posted by Buzby
The time? On the dash? (Screen). It is in System Settings, on the last page 'clock set'.

It is a Better Place Model, so the screen ( In the middle) has a different software, the Navigation etc. is not as you know in your standard Fluence.

any ideas?

Buzby 11-08-2014 05:40 PM

RE: Better Place time adjust
 
Perhaps not - but the need to set the time remains, and the only place you can do this is from that menu (which will exist, if not in the same place but in a different menu) being a 'Better Place' has different menus and the firmware to facilitate battery docking, but neither system provides using RDS radio OR GPS time-Sync so a menu item will be the only way to modify it.

[email protected] 11-10-2014 05:24 PM

RE: Better Place time adjust
 

GrumpyCabbie 11-11-2014 02:53 AM

RE: Better Place time adjust
 
I'd be EXCEPTIONALLY wary of sending any payment details to that 'website'.

donald 11-11-2014 06:31 PM

RE: Better Place time adjust
 
It doesn't strike me as impossible that it is looking for a GSM signal to which it is subscribed, and without it it will not reset.

Perhaps you might try disconnecting the battery one morning around 11AM and then reconnecting it (after a good chance for everything to reset) at 12PM. What time does it come up with then?

gnrgy 11-24-2014 05:10 PM

RE: Better Place time adjust
 
Hi All,

I'm working for an Israeli company who purchased BetterPlace leftovers and is now managing the grid and providing additional services. Please contact the customer care at [email protected] and they will provide you with instructions on how to change the time and many more things, all for free of course.

Besides that Gnrgy is also providing Zoe compatible chargers and can support Better Place chargers and vehicles. Feel free to direct people for support.

Best,
Ziv

avitar 11-29-2014 05:04 PM

RE: Better Place time adjust
 
Quote:

Originally Posted by GrumpyCabbie
I'd be EXCEPTIONALLY wary of sending any payment details to that 'website'.

but not need to send any payment it is free
:D

GrumpyCabbie 11-29-2014 06:42 PM

RE: Better Place time adjust
 
Erm it's a website from a new member who only ever posted one post and the main page of the website says "To order the original charging cable from Renault fill in the form and we will contact you. Unique price is only 2400NIS (393), cheaper than in Europe"

Looks like it's selling something to me. And the cost of 393 is only just cheaper than Europe at 400.

Wouldn't catch me ordering one from that site. Any takers?

[email protected] 12-10-2014 05:30 PM

RE: Better Place time adjust
 
Hi,
Please do not forget to send the PIN number of your credit together with your card details.....

Come on guys, good people offer free things over the web , at least try to read the details before
Jumping to wrong conclusion .

The Facebook link is for Israeli group on face book many friends are former better place employes that like to help , most of it not useful as it is Hebrew, but try to look at group file , many files are in English .

GrumpyCabbie 12-10-2014 06:36 PM

RE: Better Place time adjust
 
This whole thread needs removing. Where's the moderation?

Buzby 12-10-2014 07:27 PM

RE: Better Place time adjust
 
Why? There has been no overt advertising - and there is a lot to be said for enthusiastic endeavours. Whether I would choose to provide financial details is a different matter, and I think our members should be able to make up their own minds.

If I was based in Israel, the contact may well be useful. Or not - a mod cannot decide.

GrumpyCabbie 12-11-2014 03:00 AM

RE: Better Place time adjust
 
They're asking for credit card pin numbers ffs.

And you're happy for that? Questionable choice. Roll over and let a possible fraud to potentially occur? Why not just continue to allow the various posts for porn and movies that have proliferated on here of late? That's just an enthusiastic endeavour too?

Buzby 12-12-2014 12:06 PM

RE: Better Place time adjust
 
So because they ask - that's somehow criminal? Where does personal responsibility end and the moderated forum now required to protect those who are too stupid to know any better? They clearly need more help from their peers than what the Internet will do to them.

Show me evidence that there's a scam and I'll remove it. But if you are suggesting everyone seeking CC numbers is up to no good, a lot of commerce will stop. A genuine entrepreneur has to start somewhere - caveat emptor has applied for years and long before the Internet. Why do you feel it is irrelevant now?

Eep 12-12-2014 12:45 PM

RE: Better Place time adjust
 
It's not asking for a card number that is suspicious. It's asking for the card's PIN.

Buzby 12-12-2014 05:33 PM

RE: Better Place time adjust
 
And that's another point - some folk call the CVV a PIN, but then how many people on being asked for their date of birth routinely give it without a second's thought? Should this not similarly be prevented? As always, it is the consumer who must make the judgement call. Incompetence isn't the exclusive domain of the retailer!

william 12-13-2014 03:24 AM

RE: Better Place time adjust
 
I'm with Eep on this one. No-one whould EVER ask for your PIN and any site that does so is either incompetent or worse.

In these days of fast-moving technology many people find it hard to keep up and need guidance, "caveat emptor" is getting harder and harder for the average person to handle. It may be true that some people say PIN when they mean CVV, though I've not met one of these yet but even if erronioulsy asked for a PIN, if that's what's handed over then the gates are wide open to the possibillity of fraud.


Buzby 12-14-2014 04:49 AM

RE: Better Place time adjust
 
You overlooked my first sentence. Have you any proof that the requestor actually required a PIN rather than as CVV (which IS required to process a CC payment) do also remember that English may not be their first language.

However, whilst technology may well move 'fast' (we've only had PIN's for what - 40 years?) it has never been good sense to give anyone your personal information, but the gatekeeper is you - not someone else who believes there is a possibility there may be skulduggery going on (with no proof).

There has been no other exhortations to supply this information from this poster so clearly it is not a sustained attack to mislead. If it continues, I might change my opinion but the mod brief is for a light touch and I am happy to oblige. Sorry if this offends anyone's sensibilities, but at the moment, this - and the subsequent comments are warning enough.

jpkofoed 02-07-2015 03:45 AM

RE: Better Place time adjust
 
Hi,

I'm a "Post-BP" Fluence ZE owner from Denmark, and I'm as well struckling with the time adjustment issue. Did anybody here get instructions from gnrgy as described in mail below?

Best / JP

Quote:

Originally Posted by gnrgy
Hi All,

I'm working for an Israeli company who purchased BetterPlace leftovers and is now managing the grid and providing additional services. Please contact the customer care at [email protected] and they will provide you with instructions on how to change the time and many more things, all for free of course.

Besides that Gnrgy is also providing Zoe compatible chargers and can support Better Place chargers and vehicles. Feel free to direct people for support.

Best,
Ziv


Buzby 02-07-2015 03:19 PM

RE: Better Place time adjust
 
not via the forum, but why not drop him an email/PM?


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